Remote Assistance

This page is your entry point to our Remote Assistance Support.

The remote assistance software allows us to see the content of your screen and control programs running on Your Computer. You see each step as if you would execute it yourself and so can easily understand and reproduce the solution.

With the use of the remote assistance program linked at the bottom of this page you give us your consent to execute a remote assistance on your computer.

To start a remote assistance session please click on the following Link and execute the program.

You will be asked for a login number and a password. Please call us to get this information.

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